Window & Cladding Trade Centre Ltd Privacy Policy
Revised 28/03/21

Our contact details
Address: Holly Road, Red Marsh Ind Est, Thornton, FY5 4HH
Phone Number: 01253 859971
E-mail: info@windowandcladding.co.uk

The type of personal information we collect
We currently collect and process the following information:

  • Name, email address and phone number, if you complete the contact form on our website. 

How we get the personal information and why we have it
The personal information we process is provided to us directly by you via our online contact form.

We use the information that you have given us in order to contact you regarding your specific enquiry.

We do not share this information with any other organisations.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@windowandcladding.co.uk

How we store your personal information
Your information is securely stored on our remote server. We keep email addresses, names and phone number for a maximum period of 6 months. This information is then deleted from our remote server.

Your data protection rights
Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@windowandcladding.co.uk if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@windowandcladding.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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